The Contact Engagement tab shows how each contact is interacting with your microspace. It helps you understand which stakeholders are most active, who is sharing your content with others, and who has not yet opened it.
This view is especially useful for identifying champions, following up with warm leads, or nudging people who have not yet engaged.
How to access
You can open the Contact Engagement view from:
Analytics in the main navigation (then select a microspace)
Dashboard by clicking the analytics icon in Recent Activity
Microspace card via the context menu > Statistics
Microspace editor using the stats icon in the top bar
From all of these entry points, you will land on the Microspace Engagement view. To see Contact Engagement, navigate to the corresponding tab.
This tab is available to anyone who has access to the microspace. For private projects, only project members can view the data. Public microspaces will show visitor activity, though visitor details are anonymized.
What you will see
Summary cards
Total invited contacts
Total number of contacts initially invited by you or your team.Total reshares
Number of contacts who were invited to the microspace via a reshare. These are not directly invited, but added by another contact.Total not opened
Number of invited contacts who have not opened the microspace at all.
Engagement cards per contact
Each contact is shown as a card with an engagement score and activity details:
Engagement Score
Each contact gets an engagement score based on their activity in the microspace. The more they view, interact, and share, the higher their score.
Here is what each level generally means:
Awesome — This contact is highly engaged. They view multiple pages, interact with content, and often reshare the microspace with others.
Good — This person actively explores your content and may have interacted or returned more than once, but does not reshare much.
OK — They have visited or interacted with the microspace a few times, but their engagement is still limited.
Low — Minimal engagement so far. They may have visited briefly or not interacted at all.
Contact analytics
A breakdown of engagement actions per contact. You can also click on a contact card to view their full contact details.
Reshares – how many times the contact reshared the microspace with others. This helps you understand who is actively spreading your content.
Page visits – how many times this contact opened any page in the microspace
Reactions and comments
File or video interactions
Last active day – the most recent date this contact interacted with the microspace.
Labels - editors can assign contact labels (such as “Champion” or “Budget Holder”) to help clarify a contact’s role as a stakeholder or in the decision-making group.
A lightning bolt icon appears next to contacts who were invited by someone else via a reshare (rather than directly by the editor). Hovering over their name shows who originally invited them. This gives you additional context about the relationship between contacts and how the microspace is being shared.